Frequently Asked Questions about the Home Building Process: Country Classics Frenchtown

Q: What are the sales office hours?
A: All sales offices are currently accessible by appointment only.

Q: When will I go to contract?
A: Within 5 days of signed binder.

Q: Do you accept home sale contingencies?
A: No, we do not accept home sale contingencies in any way.

Q: How long do I have to choose selections?
A: All selections must be made within twenty (20) days from contract signing and/or the conclusion of attorney review, if applicable (with the exception of Quick-Delivery Homes where selections must be made within three (3) to fifteen (15) days depending on the stage of construction). You will have the ability to visit the Design Studio by appointment and you will also have the ability to have direct contact with the Design Studio Coordinator, whether in person, via telephone calls, or by email exchange.

Q: How do I finalize my selections?
A: Once you have determined you are satisfied with your selections, the Design Studio Coordinator will schedule a final appointment with you.  At this meeting, you will be instructed  to carefully review and sign your selection sheets as well as other documents. A 10% deposit check will also be collected.

Q: How long is the building process?
A: The building process depends on the type of home being built and in which community you are purchasing. Check with the Sales Associate for delivery times in the community of your choice.

Q: Will you install products I purchase myself?
A: No. Country Classics takes pride in offering an array of nationally recognized up-to-date products and trends in assorted styles, finishes, sizes and colors. Offering such a variety of products enables you to personalize the décor of your new home with ease. We appreciate your cooperation in not requesting items outside the offering shown as we are unable to accommodate those requests.

Q: What products do you offer?
A: We offer products from companies well-known in the building industry such as MOEN, Shaw®, American Standard, and Daltile. We encourage you to browse the Design Studio so you may familiarize yourself with our standard offering as well as our upgrade options. You  will  view offerings that have been carefully considered regarding quality, availability, installation and also current trends.

Prices for upgraded product offerings are published and available for your use in the Design Studio at all times. We encourage you to refer to these price books as a guide for planning and budgeting purposes.

Q: May I visit with my Realtor?
A: Of course! Country Classics welcomes realtors, although it is not necessary for you to have one to purchase. In order for us to compensate your realtor we require that they accompany and register you, on your first visit to our community. After your first visit you may continue to visit with or without your Real Estate Agent.

Q: May I communicate with the Builder during construction?
A: If you have any questions, comments or concerns regarding the construction of your home you will be able to contact the construction staff directly in writing. If you have questions, comments or concerns unrelated to the actual construction of your home, they would be directed to your Sales Associate.

Q: What's the difference between being pre-qualified and pre-approved for a mortgage?
A: Pre-qualification: An informal determination by a lender or mortgage broker stating how much mortgage you can afford. You potentially could get a loan for the amount stated to you, provided all information given was accurate and true.

Pre-approval: A guarantee in writing by a lender to grant you a loan up to a specified amount. You have undergone the extensive financial background check which includes looking at your credit history, previous tax returns and verifying your employment, and the lender is willing to give you a loan. The letter is valid for approximately 60 days thereafter in most cases.

*Information provided above applies to the Country Classics at Frenchtown community only. Please speak with a sales associate for more information about other communities. Subject to errors and omissions.